Information and supports

While most physicians may go their entire careers without being subject to a billing audit, when an audit does occur it can be a stressful, disruptive and overwhelming experience. As you try to navigate the perplexing world of the Medical Services Plan (MSP) and the ever-changing billing rules of the Payment Schedule, the system is sometimes inconsistent or ambiguous. One way to significantly reduce the risk of being audited is to have a good understanding of the Payment Schedule, the rules and the supports available to you.

Doctors of BC staff are here to help lower your risk of an audit and, should it happen, provide you with information on what to expect throughout the audit process.

Below you will find links to useful information, as well as contact information for a number of supports.

Billing

Audits

Advisory Committees to the Medical Services Commission

 

Contact Information

Doctors of BC Phone E-mail 
Dr Sam Bugis - Executive Director, Physician and External Affairs 604.638.8750 sbugis@doctorsofbc.ca
Ms Juanita Grant - Manager, Audit and Billing, Physician and External Affairs 604.638.2829 jgrant@doctorsofbc.ca
Ms Tara Hamilton - Project Coordinator, Audit and Billing, Physician & External Affairs 604.638.6058 thamilton@doctorsofbc.ca
Ms Suzie Fox - Administrative Assistant, Physician & External Affair 604.638.5774 sfox@doctorsofbc.ca
Other Useful Contacts Phone  E-mail 
Billing Integrity Program (BIP) 778.698.1246 hlth.bip@gov.bc.ca
College of Physicians and Surgeons of British Columbia (CPSBC) 604.733.7758   Toll free: 1.800.461.3008   www.cpsbc.ca
Harper Grey Lawyers 604.687.0411  info@harpergrey.com 
HIBC  Monday to Friday, 8:00 am to 4:30 pm PST (except statutory holidays) Metro Vancouver: 604.683.7151 Toll-free: 1.800.663.7100 www.health.gov.bc.ca/insurance
The Canadian Medical Protective Association Monday to Friday, 8:30 a.m. to 4:30 p.m. EST Toll-free: 1.800.267.6522 www.cmpa-acpm.ca
Physician Health Program (PHP) Help is available 24/7 at 
1.800.663.6729
www.physicianhealth.com